New here?
Start with the basics.
Simple walk-throughs up top. Detailed guides and a full FAQ below. Most people find their answer in under a minute.
Our team is here to help — whether you can't find your guest code, have an address question, or just want to know how something works.
For fastest service, have your account email and community name ready when you call.
What is this app?
The Goldgar USA Guest Parking App lets registered residents with an active Guest Pass share guest parking access with their visitors — all from their phone or computer. No paper forms, no phone calls. Guest hour and stay limits are set by your community's HOA; Goldgar USA enforces them here.
- Give guests a personal code to submit parking requests directly
- Review and approve or deny those requests in real time
- Track how much guest parking time you've used this month
Do I have access to this app?
Access is available only to residents who have completed their Goldgar USA account registration, hold at least one active Vehicle Pass, and have purchased a current Guest Pass. Simply creating an account on the website does not give you access.
I'm a resident — how do I use this?
Follow these six steps to get up and running.
Go to goldgarusa.com/pages/my-account using the email address your account is registered under. Once signed in, open the Guest Parking App to access your dashboard.
Your Guest Code is a short code like G-1234 or V-5678. Share it with guests so they can submit parking requests on your behalf.
- Open the Guest Parking App while logged in
- Tap the View Guest Code button near the top of the dashboard
- A popup shows your code — tap it to copy it instantly
- Your code also appears on your account profile page under the Guest Parking section
You have two ways to share access with your guest:
- Tap Send Link to Guest on your dashboard
- Pick the parking start and end dates/times
- Tap Generate Link — a pre-filled link is created with your code and dates already locked in
- Copy or share the link directly to your guest via text or email
- Your guest opens the link and only needs to enter their vehicle info — no code entry needed
- Text or tell your guest the code (e.g. G-1234)
- Your guest goes to goldgarusa.com/pages/guest-parking-request
- They enter your address and the code to submit their vehicle
goldgarusa.com/pages/guest-parking-request?r=...
When a guest submits a request using your code, you'll get a notification and it will appear in your dashboard under "Guest Parking Requests."
- Approve — your guest's vehicle is cleared to park
- ✎ Edit Dates — adjust start or end time before approving
- ✕ Deny — declines the request
→ Apr 17, 11:00 AM
Maria G. · (555) 000-1234
Every community has a monthly or yearly limit. Your dashboard shows a usage bar so you can see how much time you've used and how much you have left.
If a guest's request would exceed your remaining limit, the app will notify you. You can edit the dates to shorten the stay, then approve.
Your dashboard organizes guest vehicles by month, with current stays at the top. You can edit or cancel a stay anytime.
- Current stays appear at the top
- Past stays are grouped by month so you can browse your history easily
- Edit start or end time on any upcoming or current stay
- Cancel a stay that hasn't ended yet
I'm a guest — how do I submit a request?
Three simple steps. No account or login needed.
Ask the resident you're visiting for their Guest Code — it looks like G-1234 or V-5678. You cannot submit a request without it.
Go to: goldgarusa.com/pages/guest-parking-request
You do not need an account or login. If your host sent you a link, just tap it — the form will pre-fill your host's info and dates automatically.
The experience differs slightly depending on how your host shared access:
- The community, address, and dates are already filled in and locked — you only need to enter your vehicle info
- Enter your license plate, make, model, color, and name
- Tap Submit Request
- Your vehicle is registered immediately — no waiting for host approval
- Step 1: Select community → type address → enter the Guest Code → tap Verify Code
- Step 2: Review the community parking rules → tap Continue
- Step 3: Enter your vehicle info and parking dates → tap Submit Request
- Your host will be notified and must approve before your vehicle is cleared to park
Extended or Special Request Stays
Need to host a guest longer than your community's monthly or yearly hours allow? You can request an extended stay for our team to review.
- Family or friends visiting for a long weekend, holiday, or special event
- An out-of-town guest staying beyond your standard guest-hours allotment
- Any stay that would push you over your monthly or yearly hours
- Tap + Register Guest on the Guest Parking dashboard and choose Request Extended or Special Stay
- Fill in the vehicle info, requested dates, and a reason explaining why you need more time
- The request goes to the Goldgar USA admin inbox for manual review
- The admin may approve, deny, or adjust the dates — you'll see the result on your dashboard
Extended stay requests are reviewed manually and can take several days to approve. Submit well in advance of when the guest will arrive. If the vehicle parks before the request is approved, it may still receive a violation.
Approved extended stays don't count against your normal guest-parking limit.
Frequently Asked Questions
Tap any question to expand the answer.
1. Guest Parking App dashboard — go to goldgarusa.com/pages/guest-parking-app while logged in, then tap the View Guest Code button at the top.
2. Your account profile — go to goldgarusa.com/account and look for the Guest Parking section.
The code looks like G-1234 or V-5678. If you don't see one in either place, contact us and we'll add it right away.
Your history is preserved. When your email is updated, all your past guest parking registrations and your guest code stay linked to your account — nothing is lost and no duplicate account is created.
Always approve the request before your guest parks
Once you approve a guest's stay, their vehicle is cleared to park in your community for the window you approved. A request you haven't approved yet is not cleared — your guest could receive a violation if they park before approval.